Terms and Conditions
Last updated: 06.05.2026
INTRODUCTION
1.1 Player Acceptance of Terms
1.1.1 These Terms and Conditions govern your access to and use of the website operated under the brand 7SPIN (the “Website”). By registering an account, you confirm that you have read, understood, and agreed to these Terms.
1.1.2 During registration, you are required to actively confirm your acceptance of these Terms and Conditions by selecting the designated checkbox. Registration cannot be completed without such confirmation. The Company securely records and stores the date, time, and version of the Terms accepted by each player. Where material changes are made, you will be required to re-accept the updated Terms before continuing to use the Website. Non-material changes may be communicated without requiring re-acceptance.
1.1.3 The Website reserves the right to amend these Terms where necessary to comply with legal or regulatory requirements.
1.2 Regulatory Information
1.2.1 7SPIN is operated by Plustar N.V., a company incorporated in Curaçao under registration number 161618, with its registered address at Zuikertuintjeweg Z/N, Curaçao. The Company is licensed by the Curaçao Gaming Authority under license number OGL/2024/138/0289, issued on 19 May 2025.
1.2.2 All casino and sportsbook services offered under this domain fall within the scope of this license unless explicitly stated otherwise. Where services are provided by third-party entities outside this license, you will be clearly informed prior to accessing such services.
1.3 Reference to “you”, “your”, “customer”, “user”, or “player” shall mean any person using the Website or any services available thereon and/or any registered customer of the Website.
1.4 Reference to “games” shall mean Casino, Live Casino, Sportsbook, table games, and other games as may from time to time become available on the Website. We reserve the right to add and remove Games from the Website at our own discretion.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Legal requirements
2.1.1 You must be at least 18 years of age, or the minimum legal age applicable in your jurisdiction, to use the Website. By registering an account, you represent and warrant that you meet this requirement and that your use of the Website is lawful in your jurisdiction.
2.1.2 The Website does not accept players from certain jurisdictions where online gambling is prohibited or restricted by applicable laws or regulatory requirements. Restricted jurisdictions may be updated from time to time at the sole discretion of the Website.
2.1.3 It is your responsibility to ensure that access to and use of the Website is lawful in your jurisdiction.
2.2 Registration of Account
2.2.1 You agree to provide accurate, complete, and up-to-date information during registration and to keep such information current at all times. We reserve the right to verify your identity and the information provided at any stage.
2.2.2 Each player is permitted to register and operate only one account. The creation or use of multiple accounts is strictly prohibited and may result in suspension or termination of all related accounts.
2.2.3 You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. The Company shall not be liable for any loss arising from unauthorized access where such access results from your failure to safeguard your credentials.
2.2.4 If you choose, or you are provided with a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. We will never ask you to reveal your password and will never initiate contact with you to ask you for the security questions or other authentication credentials associated with your account.
2.2.5 Employees, former employees of service providers, and/or affiliated persons are not permitted to register accounts on the Website and cannot exploit the services and promotions available on it. The same restrictions apply to immediate family members and related persons of the individuals described above.
2.2.6 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights, and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes, but is not limited to, the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation, and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation, and/or association in any way, shape, or form.
2.2.7 We reserve the right to refuse registration, suspend access, or terminate accounts at our sole discretion where deemed necessary for regulatory, security, operational, or reputational reasons.
3. USE OF THE WEBSITE
3.1 The Website is provided for personal entertainment purposes only. You agree not to use the Website for any commercial or professional activity, nor to engage in fraudulent, collusive, or otherwise unlawful conduct.
3.2 The use of automated systems, bots, or software-assisted methods designed to gain an unfair advantage is strictly prohibited. We reserve the right to suspend or terminate accounts and void any associated transactions where such activity is suspected.
4. DEPOSITS
4.1 In order to participate in real-money gaming, you must deposit funds into your account using one of the approved payment methods available on the Website. All deposits must originate from payment instruments registered in your name. The use of third-party payment methods is prohibited.
4.2 The Company does not extend credit under any circumstances. Where deposits are made in a currency different from the account currency, conversion fees may apply.
4.3 We reserve the right to conduct verification checks in accordance with applicable anti-money laundering obligations.
4.4 Cryptocurrency
4.4.1 Where cryptocurrency payments are accepted, transactions may be subject to additional verification procedures in accordance with applicable regulatory and anti-money laundering obligations.
4.4.2 Players acknowledge that cryptocurrency exchange rates are subject to market fluctuations outside the control of the Website. The Website shall not be responsible for any gains or losses resulting from changes in cryptocurrency value.
4.4.3 Players are solely responsible for ensuring that cryptocurrency transfers are made to the correct wallet address provided by the Website. Transactions sent to incorrect or incompatible wallet addresses may be irreversible.
5. WITHDRAWALS
5.1 Identity Verification
5.1.1 Withdrawal requests are subject to identity verification and compliance checks. The Company may require documentation to confirm your identity, address, and ownership of payment methods prior to processing withdrawals. Such verification procedures shall not be used to unreasonably delay payments.
5.1.2 We will not request additional documentation beyond what is necessary unless required to comply with AML/CFT obligations.
5.1.3 Withdrawals made in cryptocurrency may be subject to blockchain network fees and processing times outside the control of the Website.
5.2 Withdrawals will generally be processed using the same payment method used for deposits. Where this is not possible, alternative methods may be used subject to regulatory and compliance requirements.
5.3 Processing times may vary depending on the payment provider, verification requirements, and other operational factors. We reserve the right to apply withdrawal limits and additional verification procedures in accordance with internal risk management policies and regulatory obligations.
5.4 In the event that funds are credited to your account in error, we reserve the right to correct such errors and adjust your balance accordingly.
6. ACCOUNT SUSPENSION AND CLOSURE
6.1 We reserve the right to suspend or terminate your account where required by law, regulation, or where a breach of these Terms is identified, including but not limited to fraud, abuse, or suspicious activity. Where reasonably possible, the Company will provide an explanation for such action.
6.2 In the event of account closure, any remaining balance will be returned to you, subject to applicable verification procedures and legal obligations. Funds may be withheld where required by law or where there is reasonable suspicion of unlawful activity.
6.3 Dormant Accounts
6.3.1 An account shall be considered dormant if no activity has been recorded for a period of twelve (12) consecutive months.
6.3.2 The Website will make reasonable efforts to contact you prior to applying any measures.
6.3.3 No funds will be confiscated; however, administrative fees may be applied where permitted by applicable law and clearly communicated in advance.
6.3.4 You may reactivate your account at any time by contacting support.
7. PERSONAL INFORMATION
7.1 We will comply with applicable data protection laws in respect of the personal information you supply to us. Your personal information is processed in accordance with our Privacy Policy, a copy of which is available on the Website.
7.2 Personal information may be collected, stored, processed, and shared with trusted third parties where necessary for regulatory compliance, payment processing, fraud prevention, responsible gaming measures, and operational purposes.
8. ANTI-MONEY LAUNDERING AND COUNTER-TERRORIST FINANCING
8.1 The Company maintains policies and procedures designed to prevent money laundering and terrorist financing in accordance with applicable regulatory obligations. All transactions are subject to monitoring and analysis in accordance with applicable laws and regulatory requirements.
8.2 The Website applies a risk-based approach, including identity verification, transaction monitoring, and screening against sanctions and politically exposed persons (PEP) lists. Where we reasonably suspect suspicious or unlawful activity, we may suspend or restrict the account and report the activity to relevant authorities.
8.3 You agree to provide any information or documentation required to comply with these obligations.
8.4 We reserve the right to restrict or terminate accounts where required to comply with international sanctions obligations or regulatory directives.
9. RESPONSIBLE GAMING
9.1 The Website supports responsible gambling practices and provides tools to assist players in managing their gaming activity.
9.2 Available responsible gaming tools may include deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options.
9.3 A separate Responsible Gaming Policy is available and forms part of these Terms.
9.4 Self-exclusion
9.4.1 Requests for self-exclusion will be processed within 24 hours.
9.4.2 Self-exclusion may be temporary or permanent and cannot be reversed during the selected exclusion period.
9.5 Cooling-off periods are also available upon request.
9.6 We reserve the right to restrict or suspend accounts where problematic gambling behavior is identified.
10. DATA PROTECTION
10.1 The Website processes personal data in accordance with applicable data protection laws and its Privacy Policy.
10.2 Personal data may be retained for a period of up to five (5) years or longer where required by law or regulatory obligations.
11. FAIR GAMING
11.1 All games available on the Website operate using certified random number generators (RNGs) or equivalent systems designed to ensure fairness.
11.2 Game outcomes are independent and cannot be influenced by the player or the Company.
11.3 In the event of any dispute, system records and data from game providers shall be considered final.
11.4 In the event of a technical malfunction, system error, or obvious error affecting game outcomes, wagers, bonuses, or payments, we reserve the right to void affected transactions and correct any resulting balances.
11.5 Participation in games does not guarantee winnings or financial gain.
12. THIRD-PARTY PROVIDERS
12.1 Certain services and games available on the Website are provided by third-party providers.
12.2 While the Company takes reasonable steps to ensure service quality, it shall not be held liable for errors, interruptions, or malfunctions originating from such providers.
13. BONUSES AND PROMOTIONS
13.1 Bonuses and promotions are subject to separate terms and conditions, which must be accepted prior to participation.
13.2 Bonus funds are not withdrawable until applicable wagering requirements have been fulfilled.
13.3 Players must comply with any maximum bet restrictions specified in the applicable promotional terms.
13.4 We reserve the right to amend or withdraw promotions where necessary, including in cases of abuse or misuse.
14. COMPLAINTS AND DISPUTE RESOLUTION
14.1 Players may submit a complaint within six (6) months from the date of the incident or the settlement or withdrawal related to the disputed bet or transaction.
14.2 The complaint procedure includes the following steps:
- First, contact our customer support team via [email protected] or live chat.
- If the issue remains unresolved, you may escalate the matter as a formal complaint by providing your full name, registered email, username, date of the complaint and incident, a clear description of the issue, and any relevant documents.
14.3 Dispute Resolution
14.3.1 If a complaint cannot be resolved internally, you may escalate it to an independent ADR provider.
14.3.2 ADR services are free of charge to the player.
14.3.3 Details of the applicable alternative dispute resolution process and provider are available upon request or through customer support.
14.4 7SPIN will store all complaint records for a minimum of five (5) years and report complaint statistics twice annually to the Curaçao Gaming Authority (CGA).
15. LIMITATION OF LIABILITY
15.1 The Website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
15.2 We shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use of the Website or its services, including but not limited to technical interruptions, delays, data loss, third-party provider failures, unauthorized access, or user misuse.
15.3 Nothing in these Terms shall exclude liability where such exclusion is prohibited by applicable law.
15.4 The Company does not guarantee uninterrupted availability of its services and may suspend access for maintenance, security, or operational reasons.
16. FINANCIAL STATUS
16.1 We are not a financial institution.
16.2 Funds held in your account do not earn interest and are not protected by any deposit guarantee scheme.
17. FORCE MAJEURE
We shall not be liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet outages, governmental actions, or failures of third-party systems or services.
18. INTELLECTUAL PROPERTY
18.1 All content, trademarks, and intellectual property associated with the Website are owned by or licensed to 7SPIN. Unauthorized use is strictly prohibited.
18.2 In the event of any discrepancy between translated versions of these Terms, the English version shall prevail.
19. GOVERNING LAW
19.1 These Terms shall be governed by and construed in accordance with the laws of Curaçao. Any disputes shall be subject to the exclusive jurisdiction of the courts of Curaçao.
19.2 These Terms constitute the entire agreement between the parties with respect to the use of the Website and supersede any prior agreements or understandings.